Who we are
Brackets Solution (SMC-PVT) Ltd. (“Brackets Solution,” “we,” “us,” or “our”) is dedicated to safeguarding the privacy of our website visitors and users of our services (collectively, “users”). This Privacy Policy details how we collect, use, disclose, and protect the information gathered about you when you visit our website, bracketssolution.com, or utilize our services. By accessing our website or services, you agree to the terms of this privacy policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information when voluntarily provided through forms, surveys, or other means on our website. This includes your name, email address, contact number, and any other details you choose to share.
1.2 Automatically Collected Information
We utilize cookies and similar technologies to collect non-personal information about your website use, including your IP address, browser type, device type, operating system, referring website, pages visited, and browsing patterns. This data helps us enhance website performance, personalize your experience, and tailor our services to your preferences.
2. How Do We Use Your Information?
2.1 Providing Services
We use the information to deliver requested services such as IT solutions, digital marketing, and e-courses. Additionally, we may use your information to communicate about your account, service updates, and billing.
2.2 Communication
Your contact information may be used to send updates, newsletters, promotional materials, and other relevant communications. You can opt-out at any time using the provided contact information or the unsubscribe link in our emails.
2.3 Analytics
Non-personal information collected through cookies is used to analyze website trends, identify user preferences, and optimize our services for a better user experience.
3. GDPR Compliance
3.1 Data Subject Rights
In line with GDPR, you have rights regarding your personal data, including access, rectification, erasure, restriction of processing, and data portability. To exercise these rights, contact us as specified in Section 5.
3.2 Lawful Basis for Processing
In accordance with GDPR, we treat personal data in order to comply with legal requirements, perform obligations under agreements, and pursue legitimate interests.
CCPA and CPRA Compliance
4.1 CCPA and CPRA Rights
In accordance with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), you have rights regarding your personal data, including access, rectification, erasure, opt-out of sale, limiting use of sensitive personal information, and non-discrimination. To exercise these rights, contact us as specified in Section 5.
4.2 Compliance Assurance
We comply with the CCPA and CPRA, implementing measures to protect your privacy rights. We do not sell your personal data without consent and avoid discrimination based on privacy choices.
5. Information Sharing
5.1 Third-Party Service Providers
Personal information may be shared by Brackets Solution with reputable third-party service providers who are required to keep it secure and confidential.
5.2 Legal Requirements
If mandated by law or in response to official requests from governmental bodies or law enforcement agencies, your information might be shared.
6. Additional User Data Collection
6.1 Comments
When visitors leave comments, we collect data shown in the comments form, including the visitor’s IP address and browser user agent string, for spam detection.
6.2 Media
Uploaded images should avoid embedded location data (EXIF GPS). Visitors can download and extract location data from images on the website.
6.3 Cookies
If you leave a comment, your name, email, and website may be saved in cookies for convenience. Login cookies are temporary, lasting two days, and screen options cookies last for a year.
6.4 Embedded Content
Embedded content from other websites behaves similarly, collecting data and using cookies. These external websites may track interactions, especially if you have an account and are logged in.
7. Your Rights Over Your Data
If you have an account or leave comments, you can request an exported file of your personal data or request data erasure. This excludes data we must retain for administrative, legal, or security purposes.
8. Data Retention
Comments and their metadata are retained indefinitely. User profile information for registered users is stored unless deleted. Website administrators can see and edit this information.
9. Visitor Comments and Caching
Visitor comments may be checked through automated spam detection services. Caching is used for a faster response time, storing temporary files accessed only for technical support. Cache files expire per the site administrator’s schedule.
10. Contact Information
For questions, concerns, or privacy requests, contact us at: admin@bracketssolution.com.
Note: This privacy policy is subject to updates. Please check periodically for changes. (Last Updated: 02/19/2024)